What’s the difference between a 1300 and 1800 inbound service?
With the Optus 1300 number service, customers can call your business from a fixed line for the cost of a local call from anywhere in Australia. With an Optus 1800 number service customers can call you at no charge from a fixed line anywhere in Australia.
If your customers call your 1300 number or 1800 number from their mobile, the normal mobile call rates apply.
What does this mean for your business?
Never miss a customer call or sales opportunity. Capture voice* or fax messages when you’re busy or closed. Save time by directing customers’ calls to your mobile or closest office in Australia.
Lift your business brand. Your inbound number gives your business a professional profile.
Provide exceptional customer service. Reduce your customers’ waiting times by automatically directing inbound calls to available staff and spreading workload evenly amongst your team.
1300 numbers and 1800 number costs
Did you know you can take your 1300 numbers or 1800 numbers with you if you move premises? Additionally, you can also port your 1300 or 1800 number from any other service provider.